Exclusivity is a powerful psychological driver in the buying process that can increase the perceived value of our product or service. This is a well-known fact. But the tricky thing sometimes is to highlight the exclusivity of our offer.
While it may be the case that our product or service is not really so exclusive in itself and there is a lot of competition offering the same thing, we must know how to offer our own added value that makes our offer really exclusive, since the competition’s offer will not carry our own “plus”.
Since in reality we are all unique, we must be aware of what makes us unique if we want to highlight the exclusivity of what we offer. In this sense there are many factors or areas that we can play on to highlight unique features, competitive advantages or exclusive benefits that are not available in other similar products or that are not offered by the competition.
We can also play with personalized treatment and empathy, because they really are part of that set of things that make us all unique. Of course, if the product or service we offer is truly exclusive and has no competition, we should make it known with natural pride.
Exclusivity is ultimately perceived as a set of many factors. Some will be specific to what we offer, others will be those that differentiate us from the competition, others may be perceived factors such as the feeling of scarcity, the limited supply, the profusion of demand we are receiving, the urgency to take advantage of the peremptory deadline of an offer, exclusive gifts, and in short, everything that we can rely on and that provides added value that should be taken into account by the customer.