Building trust takes time, of course, but the transparency, integrity and commitment to customer satisfaction that you convey in your marketing and business messages are also very important.
Public trust has to be earned, but it is quickly lost. Therefore, an effective strategy to build trust is simply to be serious and always deliver on your promises. Of course this includes providing excellent customer service.
Knowing this, you will understand that you must respond as quickly as possible to your customers’ queries and concerns. Do your best to resolve any problems quickly and efficiently, and you can even use your ability to resolve them as part of your marketing, and this will reinforce your image and the strength of your brand, both among your own customers and among potential customers or your target audience.
It is very interesting to use testimonials from satisfied customers and positive reviews. They help you show support regarding the quality and reliability of your offer.
It may seem obvious, but it is necessary to mention that trust is based, among other things, on honesty. Seriousness and honesty are really the best business card you can have.